Reordering with the same quality
A reorder is only as consistent as the first order was documented. Most of the work happens the first time.
Lock these in the first time
- The pre-production sample. Keep yours; we keep ours. It is the reference for every reorder.
- The measurement chart and tolerances. Agreed in writing on the first order.
- The fabric. Record the fabric, weight and colour so it can be found again. Fabric lots can vary in shade; we check a new lot against the approved fabric.
- Trims and labels. Buttons, zips, labels and packing details.
When you reorder
Tell us which style, which colours and the quantity per size. We work from the pattern and chart on file, check the new fabric lot, and make the order to the approved sample.
What can change between orders
The most common differences come from materials: a new fabric lot, a supplier that has changed a trim, or a colour that dyes slightly differently. We tell you before production if something will differ from the first order.
Related: How quality control works on a bulk order and Choosing fabric for your order.
Questions
Do you keep my pattern?
Yes. We keep your pattern and measurement chart on file so reorders are made the same way.
Is a reorder faster than the first order?
Usually, because there is no new pattern or sample. Bulk production still takes 20–25 days.
Can I change something on a reorder?
Yes, but treat it as a change: we confirm it with you, and a new sample may be needed if the change affects fit.