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Privacy policy

We collect only what we need to answer your enquiry and make your order, and we do not sell or share it for marketing.

Document
Buying guide
No.
G–19
Section
Policies
Updated

What we collect

  • What you send us. When you use the enquiry form or contact us on WhatsApp, LINE, WeChat, email or phone, we receive what you send: your name, contact details, and information about your project, including any sketches or photos.
  • Order information. If you place an order: the details needed to make and ship it.
  • Technical information. Like most websites, our hosting provider processes basic technical data such as IP address and browser type to deliver the site and protect it from abuse.

How we use it

  • to reply to your enquiry and prepare a quote
  • to make, inspect and ship your order
  • to keep records of your order for reorders
  • to protect the website from spam and abuse

Who else sees it

The enquiry form is delivered to us by email through an email service provider. The website is hosted by Cloudflare. We do not sell your information or share it with anyone for marketing.

Your designs

Your sketches, photos and designs belong to you. We use them only to work on your order.

How long we keep it

We keep enquiry and order information for as long as it is useful for our work together, and as required by law.

Contact

For any question about your information, or to ask us to delete it, contact us at lizhe7060@gmail.com or +86 195 7178 8150.